Privacy Policy for The Chacana Spiritual Center
Last Updated: September 20, 2025
1. Introduction
Welcome to The Chacana Spiritual Center. This Privacy Policy describes how we, The Chacana Spiritual Center, collect, use, and share your personal information when you visit our website, make a purchase, or interact with our services.
We are committed to protecting your privacy and handling your personal data in a transparent and secure manner. By using our website and services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you interact with our website and services. The types of information we may collect include:
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Identity and Contact Data: Your name, email address, mailing address, and phone number.
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Transaction Data: Details about products or services you have purchased from us, and the payments made for those purchases.
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Payment Data: We use a third-party payment processor, Stripe, to handle all financial transactions. We do not store your full payment card details on our servers. When you make a purchase, your payment information (such as your credit card number, expiration date, and security code) is provided directly to Stripe. Stripe collects and processes this data to complete your transaction, prevent fraud, and comply with legal requirements. For more information on how Stripe handles your data, please see the Stripe Privacy Policy.
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Technical Data: When you visit our website, we may automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, and a record of the pages you visit. This data is collected through the use of cookies and other tracking technologies.
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Other Information: Any other information you choose to provide to us, such as when you contact us with a question, provide feedback, or participate in a survey.
3. How We Use Your Information
We use the information we collect for the following purposes:
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To Provide Services: To process your purchases, register you for events or workshops, and deliver the products or services you have requested.
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To Communicate With You: To respond to your inquiries, send you confirmations, updates, and information about our services. With your consent, we may also send you marketing communications about upcoming events, new offerings, or other news from The Chacana Spiritual Center.
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To Process Payments: We use Stripe to securely process all payments. This involves collecting and sharing your payment information with Stripe for the purpose of completing transactions, detecting and preventing fraud, and adhering to financial regulations.
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To Improve Our Services: We analyze usage data and feedback to understand how our website and services are used, allowing us to improve user experience, functionality, and content.
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For Legal and Security Purposes: We may use your information to comply with legal obligations, enforce our terms and conditions, and protect our rights, property, or safety, as well as the rights, property, and safety of our users or the public. This includes using data for fraud prevention and security monitoring.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with the following parties for the purposes outlined in this policy:
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Stripe: As our payment processor, Stripe receives the necessary transaction data and payment information to complete your purchases and provide its services. Stripe's use of your personal data is governed by its own Privacy Policy.
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Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing our services, such as website hosting, email communication services, and analytics providers. These parties are contractually obligated to keep your information confidential and secure.
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Legal and Regulatory Authorities: We may disclose your information if required to do so by law or in response to a valid request from government or regulatory authorities.
5. Your Rights and Choices
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information, including:
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Access: The right to request a copy of the personal data we hold about you.
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Correction: The right to request that we correct any inaccurate or incomplete information.
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Deletion: The right to request that we delete your personal information, subject to certain legal exceptions.
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Objection: The right to object to the processing of your personal information for certain purposes, such as direct marketing.
To exercise any of these rights, please contact us at the email address provided below.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or alteration. While we strive to protect your data, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child, please contact us immediately, and we will take steps to remove that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
2299 Sarno Rd Suite B, Melbourne, FL 32935